Who we are

Welcome to Home Yoga Experience (the “Company,” “we,” “us,” or “our”). Your privacy is very important to us, and we are dedicated to safeguarding your personal information. This Privacy Policy explains what data we collect, how we use it, how we protect it, and the rights you have under international data protection laws such as GDPR (Europe/UK) and CCPA/CPRA (California, USA). By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non‑personal information when you use our services:

Personal Information: Name, email address, mobile number, billing address, postal code, gender, preferences, profile picture, and password.
Transactional Data: Payment details, booking information, and order history. (We never store your full credit/debit card information.)
Preferences & Settings: Time zone, language settings, and customized yoga or wellness preferences.
Technical Data: IP address, browser type, operating system, device details, and session activity.
Cookies & Tracking Tools: Used to remember preferences, analyze traffic, and personalize your experience.

2. How We Use Your Information

We use your information to:

Provide, manage, and improve our online yoga sessions and services.
Process bookings, payments, and customer support requests.
Personalize your yoga journey, offers, and recommendations.
Send service notifications, updates, and marketing communications (with your consent where required).
Analyze trends, improve website performance, and develop new features.
Ensure security, prevent fraud, and comply with legal requirements.

3. Cookies & Similar Technologies

Our website uses cookies and tracking tools to enhance your browsing experience. These may include session cookies, analytics cookies, and marketing cookies. You can manage or disable cookies in your browser settings. For EU/UK users, we provide a cookie consent banner to manage preferences.

4. Third‑Party Information

We may receive limited information from trusted third parties, including:

Social media integrations when you connect your profile.
Analytics providers to improve performance.
Payment processors for secure transactions.

We are not responsible for the privacy practices of third‑party websites. Please review their policies separately.

5. Voluntary Information Sharing

When you contact us via email, phone, forms, or WhatsApp, we may store this information to respond to your queries. By submitting your details, you consent to receiving communication from us—even if your number is registered on the Do Not Disturb (DND) list.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Access & Portability: Request a copy of the data we hold about you.
Correction: Ask us to update or fix inaccurate information.
Deletion: Request deletion of your personal data, subject to legal obligations.
Consent Withdrawal: Opt out of marketing or cookies at any time.
Objection/Restriction: Limit how we use your data for certain purposes.

For EU/UK users (GDPR):

You have the right to lodge a complaint with your local Data Protection Authority.

For California users (CCPA/CPRA):

You may opt out of the “sale” or “sharing” of your personal information. We do not sell your information, but if data sharing qualifies as “sale” under law, you may request opt‑out by contacting us.

7. Data Retention

We keep your information only for as long as necessary to provide our services or meet legal requirements. After that, your data is securely deleted or anonymized.

8. Security Measures

We use industry‑standard security methods (encryption, firewalls, access controls) to protect your personal data. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute protection.

9. Children’s Privacy

Our services are not intended for children under 13 years of age (or the minimum legal age in your country). We do not knowingly collect personal information from children. If you believe your child has provided us with personal data, please contact us to request deletion.

10. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time due to changes in law, technology, or business practices. Updates will be posted on this page with the “Last Updated” date. Continued use of our services means you accept the revised terms.

11. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us:

Home Yoga Experience
📧 Email: mukulfauzdar@gmail.com
📞 Phone: +91-6399983555
🌐 Website: https://homeyogaexperience.com/